Volunteering and donations

Find information, support and resources about volunteering and managing volunteers during COVID-19.

Volunteer support Engaging Volunteers during COVID-19 Volunteer resources Donations

Volunteer Support

Volunteer Central Vic is the key support service for Volunteers and Volunteer-Involving Organisations in the Macedon Ranges, Mount Alexander and Heathcote areas.
They are part of a national network of Volunteer Resource Centres and Services, funded by the Commonwealth Government. Their state peak body is Volunteering Victoria. Volunteer Central Vic are a service of Cobaw Community Health and their resources and information on COVID-19 are gathered from recognized sources and follow DHHS guidelines.

For more information on volunteering and resources please contact Volunteer Central Vic on 5421 1619 or email info@volunteercentralvic.com.au or visit their website www.volunteercentralvic.com.au

Engaging Volunteers during COVID-19 Pandemic

What can volunteers do now?

Volunteers are needed in some essential services, and can be engaged under certain circumstances.

When can I volunteer?

  • If you are healthy and not in a High Risk category
  • If a risk assessment for your role has been conducted
  • If DHHS health and safety guidelines are followed
  • If background checks and safety protocols have been conducted
  • If the organization has current Volunteer Personal Accident and Public Liability insurance

Available Volunteering Roles:

While there is no guarantee that volunteers who register now will be deployed, these are the kind of roles where volunteers are currently needed:

  • Receiving, packing and distributing relief packages for food banks or social support programs
  • Phone check-ins with people in quarantine or isolation
  • IT support by phone & email
  • Pharmacy deliveries
  • Letter writing to specific community groups (i.e. Aged Care Homes, prisons & detention centres, migrant workers)
  • Assisting Animal Shelters with a variety of tasks

Most of these roles require induction, training and strict protocols to be followed. Privacy and Confidentiality laws must still be upheld, and volunteers must be supported to manage challenging situations and interactions.

In a pandemic, informal volunteering is encouraged. What kind of informal volunteering am I allowed to do?

  • Shopping for friends and neighbours
  • Dog walking
  • Gardening
  • Cooking meals for neighbours
  • Phone checks

It is a good idea to track your movements each day if you are regularly assisting neighbours so that you know where you have been. This will be useful if there is a localised outbreak in your area.

Volunteer Resources


Whilst local Op Shops have been closed, some are beginning to re-open. For more information on days of operation please contact Op Shops directly.

There is also a local Facebook group you can join as a way to give and receive, share, lend and express gratitude for people living in 3450 or 3451 postcodes. Visit the Buy nothing project Castlemaine