Requesting local information and support


Contact Council to help you get the support, advice and information you need during COVID-19 or a referral to a local community organisation or service.


Phone: 1800 512 446 (Freecall)

You can also access social, emotional or practical support via the Community Activation and Social Isolation (CASI) initiative. To access the service, call Victoria’s Coronavirus Hotline on 1800 675 398 and press option 6, or contact our COVID-19 support service to speak to someone who can assist you here in the community. Click here for further details.

Helpful Links:

  • National Relay Service: If you are deaf, or have a hearing impairment or speech impairment, call through the National Relay Service.
  • TTY users: Call 133 677 then ask for 1800 512 446.
  • Speak and Listen users: Call 1300 555 727 then ask for 1800 512 446.
  • Internet relay users: Connect to the NRS then ask for 1800 512 446.
  • Interpreting Service: If you need an interpreter, call TIS National on 131 450

Online Request Form

To assist you or someone you know with specific support, advice or information, please complete the below online request form.

Congratulations Main FM

Congratulations to the winner of the Connect Mount Alexander competition - MAIN fm!!! A $250 voucher for a local business service is coming your way!!

Thank you to all the community groups and clubs that took part in the competition. If you are yet to register your community group or club, please visit the Community Directory for registration details.